Terms & Conditions

TERMS AND CONDITIONS apply to the website Buffalowildwings.in. Please read this statement carefully . If you do not wish to be bound by terms and condition then you should not access the site.

Last Revised: 7th July, 2021

These terms and conditions of use (the “Terms”) govern your use of our online interfaces and properties, including our websites and mobile friendly website. Please read these Terms carefully before using this Site.The Site is owned or controlled by spice Lounge LLP Pvt ltd, Under which they own master franchisee of Buffalo wild wings. From time to time we may update this Site and these Terms. Your use of this Site after we post any changes to these Terms constitutes your agreement to those changes. This Site is offered and available to users who are at least 18 years or older (or over the legal age of majority in your jurisdiction). By using this Site, you represent and warrant that you meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site.

We collect information from customers:

Contact Information- Personal identifiable information such as- our name, address, telephone number, e-mail addresses, and any other information you may voluntarily provide. You will have the choice whether or not to disclose your personal information. We may collect information about our services you like or products you buy in survey format too.If you use our website, we may collect information about your computer location or the browser you're using.

We may use analytics tool like “Google Analytics, Google Analytics collects information such as how often users visit this Site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. We use the information We obtain from Google Analytics and other similar analytics tools only to improve this Site and Our other web sites. Here we donot get your name or other identifying information. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. We may use other analytics tools to analyze, administering and improve the Site. You can disable cookies on your computer or device by indicating this in the preferences or options menus however certain functionalities of the Site may not be available to you if you do so.

Ownership of the Site

Buffalo wild wings India is the Part of spice Lounge LLP Pvt ltd. Content on this Site that is provided by spice Lounge LLP or its licensors, including certain graphics, photographs, images, screen shots, text, digitally downloadable files, trademarks, logos, product and program names, slogans, and the compilation of the foregoing ("spice Lounge LLP content") is the property of spice Lounge LLP and its licensors, and Buffalo wild wings logo is protected in the U.S. and internationally under trademark, copyright, and other intellectual property laws.

You agree not to download, display or use any spice Lounge LLP Content located on the Site for use in any publications, in public performances, on websites other than this Site for any other commercial purpose .You further agree to in no other way misuse any spice Lounge LLP Content or third party Content that appears on this Site.


Please also consult our privacy policy for a description of our privacy practices and policies. Our Privacy Policy is a part of these Terms and you agree to our use and sharing of the information we collect about you as described in our Privacy Policy.

Site Access and Restrictions

The following requirements apply to your use the Site: (a) you will not use any electronic communication feature of the Site for any purpose that is unlawful, tortious, abusive, intrusive on another's privacy, harassing, libelous, defamatory, embarrassing, obscene, threatening, or hateful; (b) you will not upload, post, reproduce, or distribute any information, software, or other material protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights; (c) you will not collect or store personal data about other users; (d) you will not use the Site for any commercial purpose not expressly approved by spice Lounge LLP in writing; (e) you will not upload, post, email, or otherwise transmit any advertising or promotional materials or any other form of solicitation or unauthorized communication; (f) you will not upload, post, email, or otherwise transmit any material that contains viruses or any other computer code, files, or programs which might interrupt, limit, or interfere with the functionality of any computer software or hardware or telecommunications equipment.

You may not use any scraper, crawler, spider, robot or other automated means of any kind to access or copy data on the Site, deep-link to any feature or content on the Site, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site.

Violations of system or network security may result in civil or criminal liability. spice Lounge LLP will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.

Accounts; Passwords

The Site is not intended for use by anyone who has not yet reached the legal age of majority (which in most jurisdictions is either 18 or 21). If a particular feature or service offered on the Site requires you to open an account, you must complete the specified registration process by providing us with current, complete, and accurate information as requested by the applicable online registration form. It is your responsibility to maintain the currency, completeness, and accuracy of your registration data and any loss caused by your failure to do so is your responsibility. After you have fully completed the registration form, you may be asked to choose a password and a user name. It is entirely your responsibility to maintain the confidentiality of your password and account. Additionally, you are entirely responsible for any and all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. You further agree not to email, post, or otherwise disseminate any user ID, password, or other information which provides you access to the Site. spice Lounge LLP is not liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge.

Ordering; Availability; Payment

You can purchase products and/or services on the Site. All prices displayed on the Sites are quoted in INR( Rupee) and are valid and effective only in India . spice Lounge LLP reserves the right, without prior notice, to discontinue or change specifications on products and/or services offered through the Site. spice Lounge LLP reserves the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. All descriptions, images, features, specifications, products, and prices of products and/or services are subject to change at any time without notice.

Site Accuracy

Although we intend to provide accurate and timely information on the Site, the Site (including, without limitation, the spice Lounge LLP Content) may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors. The information published on the Site is provided as a convenience to our customers and is provided for informational or transactional purposes only. In an effort to continue to provide you with as complete and accurate information as possible, information may be changed or updated from time to time without notice, including without limitation information regarding our policies, products and services. Accordingly, you should verify all information before relying on it, and all decisions based on information contained in the Site are your sole responsibility and we shall have no liability for such decisions.

We use standard security measures

The internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the internet. This include not sharing your passwords. We keep personal information as long as it is necessary or relevant for the practices described in the is policy. We also keep information as otherwise required by law.

Copyright Notice

The text, graphics (except the trademarks as noted above) and HTML and Java code contained in this Website are the exclusive property of the Company. Except where otherwise noted, the text, graphics and webpage code contained here may not be modified, copied, distributed, displayed, reproduced uploaded or transmitted in any form or by any means without the prior written permission of the Company.


  1. There may be cases where Buffalo wild wings is either unable to accept your order or cancel the order, due to reasons including without limitation, technical errors, unavailability of the item(s) ordered, or any other reason attributable. In such cases, Buffalo wild wings shall not charge a cancellation charge from you. If the order is cancelled after payment has been charged and you are eligible for a refund of the Order Value or any part thereof, the said amount will be reversed to you within 7 working days.
  2. The title and the risk of the orders shall pass onto you upon Buffalo wild wings (via our delivery personal) delivering the orders to you and you accepting the orders. Every care shall be taken to deliver the orders to the intended recipient. But Buffalo wild wings shall not be held responsible for any wrong delivery of the order based on the address given by the User or if any person imposes to be the actual recipient and takes delivery of orders. Buffalo wild wings will only process the order after the payment has been processed in case of ‘Online Payment’. Buffalo wild wings will try to deliver the order (via our delivery personal) as per the order submitted by the user, within 30-70 mins (depending on the distance from the BWW location) but it fully reserves a right to deliver a similar or alternate order for reasons beyond its control and any such action shall not be deemed as bad-delivery. The user does not have the right to refuse the order at the time of receipt of the ordered items and shall duly make the payment in case of ‘Cash on Delivery’ or ‘Card on Delivery’ payments options.
  3. As per the order submitted by the user within 30-70 mins (depending on the distance from the BWW location).
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